About the Role

Factory is looking for someone to join a dynamic Revenue Operations role to be a foundational member of our GTM operations function. You will own the systems, processes, and analytics that power our go-to-market engine, working directly with sales, marketing, and finance leadership to build the infrastructure needed to scale.

What you will do and achieve:

• Own and optimize the GTM tech stack (CRM, forecasting, reporting tools), ensuring clean data, strong adoption, and reliable outputs.
• Build and maintain GTM planning processes including capacity planning, territory design, quota setting, and coverage models.
• Design and implement KPIs across business segments, delivering forecasts, pipeline analytics, and actionable recommendations to leadership.
• Lead strategic, cross-functional initiatives such as sales segmentation, compensation design, pipeline generation programs, and expansion planning.
• Deliver business reporting for GTM leadership and executive management, translating complex data into clear narratives.
• Identify friction and inefficiencies across the revenue lifecycle and design scalable solutions.

Qualifications

• 4+ years of experience in revenue operations, sales operations, GTM strategy, investment banking, or a related field. Experience at a high-growth SaaS or AI company is highly desirable.
• Advanced analytical skills with strong Excel/Sheets proficiency; SQL experience is a strong plus.
• Hands-on experience with CRM platforms (Salesforce strongly preferred) and familiarity with GTM/BI tools (e.g., Metabase, Looker).
• Strong communication and presentation skills, with the ability to distill complex data into clear, actionable insights for executive audiences.
• Ownership mindset with end-to-end accountability -- comfortable getting deep into the weeds while keeping the big picture in view.
• Demonstrated ability to operate in a fast-paced, high-ambiguity environment without a defined playbook, balancing multiple priorities with urgency.
• Passionate about building GTM infrastructure from the ground up and driven by the mission to revolutionize software development through AI.